Cookie Policy


As is common practice for professional business websites, SMB Surveyors website which covers all pages and links processed under the primary domain: uses cookies, which are tiny files that are downloaded to your computer, to improve your experience. This policy details what information is gathered by Cookies, as well as how they are used and why they sometimes need to be stored on a device. The policy will also explain how you can prevent these cookies from being stored, however please note this may downgrade certain elements of the website’s functionality, or prevent them from working correctly.

What are cookies?

Cookies are small text files stored on your device when you access most websites on the Internet. By using our website you agree to the use of cookies as described in this Cookie Policy. Currently across the domain, we make use of cookies to help manage our website, to help make our website easier to use, and to support the provision of relevant information and functionality to you to improve your visitor experience. Cookies will also provide us with information about how our website is used so that we can make sure the website is as up-to-date, relevant and as error-free as possible.

Why do we used Cookies?

We use first and third party cookies for several reasons. Some cookies are required for technical reasons in order for our website to operate, and these are referred to as "essential" or "strictly necessary" cookies. Other cookies also enable us to track and target the interests of our users to enhance the user experience on our website. Third parties serve cookies through our website for advertising and analytical purposes.

How we use Cookies

Cookies set across our website can be in the form of session cookies (lasting only as long as your visit to our website) or persistent cookies, and may use different technologies, such as JavaScript. JavaScript is a programming language commonly used in web development, as a means to add dynamic and interactive elements to a site, and can be inserted anywhere into a website codebase, both on the client side and on the server side. JavaScript helps give interactivity to a website that can help engage a user. Turning Cookies off can therefore have an impact on this JavaScript, which can in turn impact the functionality and performance of the website.

We use cookies for the reasons detailed below:

• Form-related cookies

When you submit data to us through a form, such as those found on contact pages or service pages, cookies may be set to remember your user details for future correspondence.

In all cases, any data and cookies stored from the website will all be managed and handled in line with the latest European regulations on data protection (GDPR). For more details on this and how your data is managed and processed, as well as your rights in relation to your data please read our Privacy Policy.

Third Party Cookies

In some cases we also use cookies provided by trusted third parties. The following section details which third party cookies you might encounter through this website:

• This website uses Google Analytics, which is one of the most widespread and trusted analytical software platforms on the Internet. Google Analytics is used to help us understand how our visitors use the website, so we can look at ways in which we can improve your experience. These cookies may track things such as how long you spend on the website, and the pages that you visit. For more information on Google Analytics cookies, please visit the official Google Analytics page.

• From time to time, we will introduce new features and make subtle changes to the way that the website is delivered. When we are still testing new features these cookies may be used to ensure that you receive a consistent experience whilst on the site, whilst also ensuring we understand which optimisations our users appreciate the most.

Turning cookies off

You can choose to manage the cookies we use on our website through your Internet browser settings at any time (such as Chrome, Safari or Firefox). Certain cookies may be set as soon as you visit our website, whereas others may be set once certain actions have been taken on the website, or after a certain period of time spent on the website. Nevertheless, in all cases they can all be turned off through your Internet browser settings. Unfortunately in most cases there are no industry standard options for disabling cookies without completely disabling the functionality and features they add to a website. It is recommended that you leave on all cookies if you are not sure whether you need them or not, in case they are used to provide a service that you use within the website.

Other tracking technologies

Cookies are not the only way to recognise or track visitors to a website. We may use other, similar technologies from time to time, like tracking pixels. These are tiny graphics files that contain a unique identifier that enable us to recognise when someone has visited our website or opened an email linking to the website. This allows us, for example, to monitor the traffic patterns of users from one page within a website to another, to deliver or communicate with cookies, to understand whether you have come to the website from an online advertisement displayed on a third-party website, to improve site performance, and to measure the success of email marketing campaigns. In many instances, these technologies are reliant on cookies to function properly, and so declining cookies will impair their functionality.

Updating this Cookie Policy

We may update this Cookie Policy from time to time in order to reflect, for example, changes to the cookies we use or for other operational, legal or regulatory reasons. Please therefore re-visit this Cookie Policy regularly to stay informed about our use of cookies and related technologies.

More Information

If you are still looking for more information then please feel free to contact us through one of our preferred contact methods:

• Phone: 0121 706 7766